Diplomacy is a form of international relations that uses dialogue, negotiation, and other means to shape the decisions and behavior of foreign governments and peoples without resorting to coercion or violence. Its primary tools are international channels, embassies, and negotiations involving accredited envoys or “diplomats.”
Diplomats are specialists in carrying messages, negotiating adjustments in relations, and settling quarrels between states and between state and nonstate actors. Their weapon is words, backed by the power of their host government. Their wise use is the key to successful foreign policy. Larger states send ambassadors and smaller states send envoys, or ministers plenipotentiary.
In addition to serving the interests of their home country, diplomats often serve as mediators, attempting to bring both sides to an acceptable agreement and to nurture relationships that will foster future cooperation. However, mediation can take time and is often frustrating if both parties are unwilling to compromise or refuse to listen to the other side. Mediating one conflict can also prevent a country from addressing other critical issues.
In the United States, diplomatic work is done by members of the Foreign Service, a group of more than 11,000 employees who are deployed around the globe to accomplish U.S. foreign policy goals. They work at embassies, consulates, and other overseas posts. Watch this video to learn more about the day-to-day work of the Foreign Service. Their efforts are a vital part of the world in which we live.